Fixes & Support
Something on your site stopped working. Tell us what you see and we will fix it.
If any of this sounds familiar, we can help
You do not need to know what is wrong. Describing it in your own words is enough.
The site is down or showing an error
A white screen, an error message, or a browser warning telling visitors your site is not safe.
It loads too slowly
Pages that take forever on a phone, so customers give up before they reach you.
The contact form stopped sending
Enquiries going missing is the most expensive fault there is. We find where they are going.
The security certificate expired
That "Not secure" label in the address bar, fixed and set to renew itself.
It looks wrong on phones
Text running off the screen, buttons you cannot tap, menus that will not open.
The details are out of date
New hours, new prices, new staff, new photos: changes you cannot make yourself.
No surprises on the bill
Tell us what you see
A sentence and a screenshot is plenty. You do not need the technical words for it.
We look and price it
We check the site ourselves and send back a fixed price, usually the same day.
You approve the price
Nothing happens, and nothing is charged, until you say go.
We fix it and show you
We make the change, test it, and send you a link so you can see it working.
Keep having to call us?
If the same things keep breaking, a monthly care plan is usually cheaper than paying for fixes one at a time, and most of them get caught before you notice.